Introduction

At Source of agro, we value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose information when you interact with our services, website, and products. This policy complies with relevant data protection laws, including the Digital Security Act 2018 in Bangladesh, and is applicable to customers, visitors, and partners.

1. Information We Collect

We may collect personal and non-personal information about you, including:

Personal Information: Name, address, phone number, email address, payment information, and other identifiers.

Product Information: Information about the machinery purchased, such as model, serial numbers, and warranty details.

Usage Data: Information on how you interact with our website, including IP address, browser type, and pages visited.

Location Data: Physical location when using location-enabled features on our website or mobile app.

2. How We Use Your Information

The information we collect is used to:

Process and fulfill your orders.

Provide after-sales services and support.

Improve our products and services.

Send you relevant promotional offers, product updates, and surveys (with your consent).

Maintain records for legal, regulatory, or compliance purposes.

3. Information Sharing and Disclosure

We will not share your personal information with third parties except in the following cases:

Service Providers: We may share information with trusted third-party service providers who help us operate our business, such as payment processors, delivery services, and customer support.

Legal Compliance: We may disclose information if required by law, such as responding to legal requests, preventing fraud, or protecting our users' rights and safety.

Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Data Security

We implement technical, physical, and administrative security measures to protect your personal information against unauthorized access, alteration, or destruction. However, no system is entirely secure, so we cannot guarantee absolute security.

5. Your Rights

In compliance with Bangladeshi privacy laws, you have the right to:

Access, correct, or update your personal information.

Request the deletion of your personal data, subject to legal obligations.

Opt-out of marketing communications by following the unsubscribe instructions included in our emails.

To exercise any of these rights, please contact us at sourceofagrosdp@gmail.com.

6. Retention of Your Information

We retain personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

7. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that allow us to recognize your preferences and provide a personalized experience. You can control your cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe that we have collected data from a minor, please contact us to have it removed.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Changes will be posted on our website, and we encourage you to review this policy periodically.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Source of agro

College Road, kalitola hat, Bogura Sadar, Bogura.

Email: sourceofagrosdp@gmail.com

Phone: 09613100150